Your Privacy Is Our Priority

499ap ("we", "us", "platform") places the highest importance on its users' privacy. This privacy policy ("policy") explains what information we collect, how we use it, who we share it with, and what your rights are.

By using the 499ap website, mobile application, or any other service, you are considered to have agreed to the terms of this policy. If you do not agree with any part of this policy, you are asked not to use our platform.

This policy may change from time to time. For important changes, we will send a notification to your registered email address and update the "Last Revised" date at the top of the page.

To operate the 499ap platform, we may collect the following types of information:

2.1 Information You Provide Directly

When you register an account on 499ap, verify your identity, or contact our support team, you provide certain information yourself. This may include:

• Full name, date of birth, and nationality
• Email address and mobile number
• National ID (NID) or passport details (for identity verification)
• Financial information: relevant details for bKash, Nagad, Rocket, Upay, or bank accounts
• User-set password and security questions

2.2 Information Collected Automatically

Some information may be collected automatically while you use the platform:

• IP address and device type
• Browser type and version
• Browsing and activity data on the platform (log data)
• Information obtained through cookies and similar tracking technologies
• Account transaction history

2.3 Information Received from Third Parties

In some cases, we may receive information about you from our identity verification partners or fraud prevention service providers. This information is used solely for the purpose of keeping your account secure.

499ap does not sell, rent, or share your personal information with any third party for advertising purposes. Information may be shared only in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third parties for payment processing, identity verification, cybersecurity, and IT infrastructure management. These partners can only access the information needed for their specific tasks and are bound to follow our privacy standards.

4.2 Legal Obligations

We may disclose information based on a court order, a lawful request from a government authority, or a requirement under applicable law. In such situations, we will only provide the minimum information legally required.

4.3 Business Transfers

If 499ap is involved in a merger, acquisition, or asset transfer, user information may be transferred. In that case, we will notify you in advance and the protections of this policy will remain in place.

4.4 International Data Transfers

Some of our service provider partners may be located outside Bangladesh. Where information is transferred in such cases, we will ensure that the receiving party maintains adequate data protection measures.

499ap uses cookies and similar technologies to ensure the proper functioning of its platform and to improve the user experience.

5.1 Essential Cookies

These cookies are necessary for the core functionality of the platform. The site will not work without them, as they maintain your login session, ensure security, and keep the platform running correctly.

5.2 Analytical Cookies

These cookies help us understand how users are using the site. Based on this information, we can further improve the user experience. You can disable these cookies, though some functionality may be limited as a result.

5.3 Cookie Controls

You can delete cookies or stop accepting new cookies at any time from your browser settings. Please note, however, that disabling all cookies may significantly limit the functionality of the 499ap platform.

499ap has implemented industry-standard technical and organizational measures to keep your information secure.

6.1 Data Security Methods

• Your data in transit is secured through SSL (Secure Socket Layer) encryption
• Sensitive information stored in databases is kept in an encrypted state
• Regular security audits and vulnerability assessments are conducted
• Only authorized personnel can access personal information
• Role-based access control is applied to manage data access

6.2 Data Retention Period

We will retain your information for as long as your account is active or as long as it is needed to provide the service. Even after an account is closed, certain information may be retained for the period required by applicable law for legal obligations, dispute resolution, or fraud prevention purposes.

6.3 Security Breaches

In the event of a data security breach, we will notify affected users as quickly as possible and take the necessary steps to bring the situation under control.

As a user of 499ap, you have certain important rights regarding your own information:

7.1 Right to Access

You have the right to know what information we hold about you. You can contact our support team at any time to request to view this information.

7.2 Right to Rectification

If your information is incomplete or incorrect, you have the right to have it corrected. Information can be updated via your account settings or by contacting the support team.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, this request may not be possible to fulfill where legal obligations or financial transaction records are involved.

7.4 Right to Restrict Processing

In some cases, you may request that the processing of your information be restricted — for example, if you question the accuracy of the information or object to the legitimacy of our processing.

7.5 Right to Data Portability

You have the right to receive the information you have provided in a structured, commonly used, and machine-readable format.

7.6 Right to Object

You have the right to object to the processing of your information for specific purposes, particularly in the case of marketing communications.

To exercise any of these rights, please contact our support team. We will review your request within a reasonable time and take appropriate action.

499ap is a platform for those aged 21 and above only. We do not knowingly collect any information from minors. The age verification process during registration is an important part of this policy.

If we become aware that information has been collected from a minor, we will immediately delete that information and close the associated account. If a parent or guardian suspects their child is using the platform, they should contact us right away.

499ap may review and update this privacy policy from time to time. Revisions to the policy may be made due to service improvements, legal changes, or changes in business circumstances.

For important changes, we will:

• Send a notification to your registered email
• Display a clear notice on the platform
• Update the "Last Revised" date at the top of the page

Continuing to use the platform after a change has been made will be considered as your agreement to the updated policy. If you do not agree with the new policy, you may close your account.